- +(1)(662) 257-7186
- Monday-Friday/8:00 AM-4:00 PM (CST)
Payment Method
① Accepted Payment Method
We only accept PayPal payment method.
Paypal accepts MasterCard, American Express, Discover Network, Visa this main four credit card.
Ensuring the security of your payment information is our top priority. We use encryption to securely transmit all transactions. All payments are processed in US dollars, and any associated currency conversion fees are the responsibility of the customer.
② Payment Process
(1) Add your ideal household hand powered mixer to the shopping cart.
(2) Click on the shopping cart icon to view the order information. Then, click the “View Cart” button.
(3) Check the order information of the household hand powered mixer you selected, including quantity, price, total, and shipping details. Once confirmed, click “Proceed To Checkout”.
(4) Enter your personal information, including name, company name (optional), shipping address (street, city, state, zip code), phone number, email, and any additional notes (optional) in the form and check them.
(5) Review the order information, including product names, quantities, shipping details, and the total price again.
(6) Click on the PayPal option. After reading and agreeing to our website’s terms and conditions, click the PayPal redirect link. This will take you to the PayPal login page and complete the payment.
③ Reasons for Credit Card Payment Failure
(1) Insufficient Balance:
Solution: Ensure there is enough balance on the credit card to cover the transaction amount. You can contact the bank to check the balance or choose an alternative payment method.
(2) Expired Credit Card:
Solution: Check the expiration date of the credit card and ensure the card is still valid. If expired, update the card information or use another valid credit card.
(3) Incorrect Credit Card Information:
Solution: Double-check the provided credit card information, including the card number, expiration date, CVV code, etc., to ensure accuracy.
(4) Transaction Declined by the Bank:
Solution: Contact the issuing bank to understand the specific reason for the declined transaction and resolve the issue, or try using an alternative payment method.
(5) Payment Restrictions:
Solution: Check if there are specific payment restrictions on the credit card, such as restrictions on online transactions or international transactions. If necessary, contact the bank to adjust the restrictions.
(6) Network Issues:
Solution: Check the network connection and ensure a stable internet connection. Try reloading the page or changing the network environment.
(7) Cardholder Authentication Failure:
Solution: Ensure you provide correct authentication information. If needed, contact the bank for support and complete the authentication process.
(8) Fraud Detection:
Solution: Contact the issuing bank, inform them of the intended transaction, and ensure the fraud detection system unlocks your card.
④ Refund Time
The full refund amount of your return (including $4 shipping cost) will be refunded to your personal payment account within 1-2 business days.
If you have not received your full refund after 2 business days, please contact our customer service staff, Nicholas Player, immediately via email at [email protected]. We will respond within 24 hours and help you with your refund. Thanks.
Under the guidance of our payment policy, we aim to provide you with a simple and secure payment experience. We will continuously work towards optimizing the payment process to ensure the best protection for your personal information and transaction data. Thank you for trusting our services. If you need additional support for payment, please contact customer service staff, Betsy Brick via email [email protected] or call at +(1)(662) 257-7186. We will reply you within 24 hours and solve your problems, thank you.
